Reference

Terms & Conditions For Your raja700 Account

raja700 Terms & Conditions set the rules for opening, using and closing your account, including identity checks, wallet instructions and access where local law permits.

Account eligibilityWallet verificationPolicy access
raja700 Terms & Conditions For Your raja700 Account
TERMS HELP DESK

Get Help With A Policy Step

A clear support route helps when a Terms & Conditions step interrupts account access or wallet status.

Account access If phone confirmation or a sign-in step does not match your account, send the…
Payment status For DANA, OVO, GoPay or QRIS questions, keep the receipt time, amount and reference…
Policy requests When you want a clause explained or need to ask about an account change…
ACCOUNT SAFEGUARDS

What We Protect Under These Terms

Our policy process is designed to keep account records understandable and payment checks traceable.

Data handling

We handle your registered name, phone details, account activity and payment references for account operation, security checks and support.

Cookies and sessions

Cookies can retain a session choice or device preference while you move from login to the lobby.

Account security

Keep your password, phone access and wallet credentials private.

Record retention

We retain account and payment records for the period needed to operate the account, resolve disputes, meet legal duties and…

Policy changes

If the Terms & Conditions change, the current wording replaces an older page version for future account activity.

Change requests

To request correction of an account detail, contact us from the registered account path and describe the field that needs…

Answers About Terms & Conditions

These Terms & Conditions questions cover the account actions Indonesian customers ask about before opening access. Each answer points you toward the relevant account, payment or support step, while eligibility still depends on local law. If your situation is different, use the account contact path and include the specific clause or screen you need us to explain.

They cover account opening, phone confirmation, acceptable account details, payment instructions, security checks, policy changes, account closure and contact requests. They also explain when access may be paused and how we handle records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Account access depends on local law. Where local law permits, you must provide accurate registration details and complete the phone confirmation step before account access. If your location or eligibility is unclear, contact us through the account path before sending funds or relying on a wallet instruction.

Phone confirmation links the account request to a reachable contact and helps us detect mismatched or repeated details. It can also be required before a security change or payment check. Use your own number, keep the code private and contact support if the confirmation screen does not complete.

Keep the receipt, time, amount and reference, then use the account support path. We compare those details with the payment entry and explain the next policy step. Do not repeat a transfer until the displayed instruction is checked, especially when a virtual account or bank route is involved.

You can request a correction through the registered account contact route. Tell us which field is wrong and provide the account phone details needed to locate it. We may compare the request with security and payment records before changing information, and some changes may require another confirmation.

Send an account closure request through the available support path using your registered phone details. We may first check pending wallet records, open payment questions or security matters. The Terms & Conditions continue to govern necessary records and unresolved transactions after the access request is received.

Use the contact route shown in your account area and name the clause, payment label or account screen you are asking about. Include only relevant details, such as a DANA receipt reference or phone-confirmation message. We will explain the applicable step where local law permits.